Clyde Rackham, "Grandpa",
started cleaning lines and working on septic systems way back in 1948.
He started "flat rate pricing" and the ethical nature that is
still carried on today at Master Rooter.
Larry and J'Deanne Rackham
were the second generation to continue steadfast in the philosophy that
the customer comes first, and a job worth doing is a job worth doing right.
Larry's knowledge and expertise is legendary in the treasure valley.
Today Lance Rackham is the
third generation to own Master Rooter and is committed to continuing the
strong traditions that his family has created in this trade. The name
Master Rooter is known for quality, integrity, and problem solving. Lance
has found satisfaction in this trade his whole life.
From riding with "Grandpa"
and Dad in the "big" trucks when he could barely walk, to creating
his own fleet of trucks as operations manager, and today carrying the
responsibility of the day to day functions of Master Rooter. Lance is
committed to carrying the torch, and adding to the foundation that will
continue for generations to come.
The new generation of Rackham's
includes Chris Hayes, Lance's brother-in-law. He has a history of owning
his own business for the past 7 years. Chris understands that a company's
success is built upon customer satisfaction. He knows that success comes
from having a solid company structure with a foundation of good ethics
and morals, giving employees the proper training and tools to fully service
customers. He is committed to continually gaining knowledge to better
himself and the company of Master Rooter.